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2005 No.4

The Voice of TIC

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2005

2005 No.4

2005 No.4

Executive Director’s Message

Executive Director’s Message

Cover Story

Manage customers and manage future

Feature

The employed and the self-employed

Special Topic

New requirements for Tour Escort Card/Pass and Tourist Guide Pass

Good business practice for outbound agents

Academic Findings

Better tour escorts, higher reputation for travel agents

Readers’ Feedback

Readers’ Feedback

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The documents are in Adobe PDF format. If you cannot read the documents, please download free Adobe Reader .