Full-Time
Reservations Executives (預訂服務專員)
TOURTOLOVE LIMITED
Yau Tsim Mong Area
Salary:
Negotiable
No. of Vacancies:
2
Posted on:
Job description*
• Manage reservations and supporting documents for travel services
• Closely work with suppliers for trip preparation and resolve issue, via calls, emails and chats
• Stay up to date on procedures, standard and general information
• Maintain structure and documentation to support database and business growth
• Take ownership of possible during and post travel complaints, provide appropriate solutions in professional manners
• Participate in project and task as and when required
• 管理旅行預訂和相關文件
• 透過電話、電郵和聊天平台與供應商緊密合作準備行程並解決問題
• 掌握最新工作程序、標準和一般信息
• 管理資料記錄以支持數據庫和業務增長
• 負責旅行相關投訴，提供專業適當的解決方案
• 在需要時參與項目
• Closely work with suppliers for trip preparation and resolve issue, via calls, emails and chats
• Stay up to date on procedures, standard and general information
• Maintain structure and documentation to support database and business growth
• Take ownership of possible during and post travel complaints, provide appropriate solutions in professional manners
• Participate in project and task as and when required
• 管理旅行預訂和相關文件
• 透過電話、電郵和聊天平台與供應商緊密合作準備行程並解決問題
• 掌握最新工作程序、標準和一般信息
• 管理資料記錄以支持數據庫和業務增長
• 負責旅行相關投訴，提供專業適當的解決方案
• 在需要時參與項目
Requirements*
• Diploma Level or above in Hotel/ Tourism from a tertiary educational institution in Hong Kong, or equivalent;
• At least 2 years of equivalent work experience in travel/ hospitality
• Energetic, customer and team oriented
• Well organized. Ability to multi-task and work under pressure
• Proficiency in Microsoft Office applications
• Proficiency in Mandarin and English (both written and verbal). Third language is a plus
• 5 days-work week (shift rotation required)
• 香港大專院校酒店/旅遊文憑或以上學歷，或同等學歷；
• 最少 2 年的旅遊/款待業相關工作經驗
• 主動熱誠、具良好團隊合作及客服態度
•良好組織能力。 能在壓力下同時處理多項工作
• 熟識 Microsoft Office 操作
•良好普通話和英語讀寫能力。 具備第三語言優先考慮
• 5天工作(需輪班)
• At least 2 years of equivalent work experience in travel/ hospitality
• Energetic, customer and team oriented
• Well organized. Ability to multi-task and work under pressure
• Proficiency in Microsoft Office applications
• Proficiency in Mandarin and English (both written and verbal). Third language is a plus
• 5 days-work week (shift rotation required)
• 香港大專院校酒店/旅遊文憑或以上學歷，或同等學歷；
• 最少 2 年的旅遊/款待業相關工作經驗
• 主動熱誠、具良好團隊合作及客服態度
•良好組織能力。 能在壓力下同時處理多項工作
• 熟識 Microsoft Office 操作
•良好普通話和英語讀寫能力。 具備第三語言優先考慮
• 5天工作(需輪班)
About Company
Company description*
我們是專業策劃團體旅遊的團隊, 在環球旅遊方面擁有豐富的知識及經驗。
我們的合作夥伴均來自世界各地有關行業的先驅, 致力為熱愛旅遊的旅客提供優質和難忘的旅遊體驗。
我們的合作夥伴均來自世界各地有關行業的先驅, 致力為熱愛旅遊的旅客提供優質和難忘的旅遊體驗。
License No.:
354523
Tel.:
Fax:
Contact Person:
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