Full-Time
Cruise Operations Assistant
TRAVEL RESOURCES LIMITED
Yau Tsim Mong Area
Salary:
Negotiable
No. of Vacancies:
1
Posted on:
Job description*
Job Summary:
We are seeking a highly organized and detail-oriented Cruise Operations Assistant to support the smooth operation of our cruise business. The ideal candidate will assist in coordinating daily operations, ensuring excellent customer service, and maintaining effective communication with trade partners, guests and cruise lines. This role is perfect for someone who thrives in a fast-paced environment and has a passion for the travel and hospitality industry.
Key Responsibilities:
• Assist in handling and processing cruise-related documents, including manifests, reservation confirmations and invoices.
• Facilitate clear and timely communication regarding itineraries, bookings, and operational requirements.
• Coordinate with internal teams and external partners to ensure all documentation is complete, accurate, and submitted on time.
• Maintain and organise electronic and physical filing systems for easy retrieval of documents and records.
• Assist in preparing reports, presentations, and operational summaries for management review.
• Provide administrative support, including data entry, email correspondence, and event coordination.
We are seeking a highly organized and detail-oriented Cruise Operations Assistant to support the smooth operation of our cruise business. The ideal candidate will assist in coordinating daily operations, ensuring excellent customer service, and maintaining effective communication with trade partners, guests and cruise lines. This role is perfect for someone who thrives in a fast-paced environment and has a passion for the travel and hospitality industry.
Key Responsibilities:
• Assist in handling and processing cruise-related documents, including manifests, reservation confirmations and invoices.
• Facilitate clear and timely communication regarding itineraries, bookings, and operational requirements.
• Coordinate with internal teams and external partners to ensure all documentation is complete, accurate, and submitted on time.
• Maintain and organise electronic and physical filing systems for easy retrieval of documents and records.
• Assist in preparing reports, presentations, and operational summaries for management review.
• Provide administrative support, including data entry, email correspondence, and event coordination.
Requirements*
Qualifications:
• Diploma or equivalent in Tourism or Hospitality Management is a plus.
• 1–2 years of experience in customer service, tourism or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint) and familiarity with booking systems is a plus.
• Ability to work flexible hours, including weekends and holidays, as needed.
• A passion for travel and the cruise industry.
• Diploma or equivalent in Tourism or Hospitality Management is a plus.
• 1–2 years of experience in customer service, tourism or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint) and familiarity with booking systems is a plus.
• Ability to work flexible hours, including weekends and holidays, as needed.
• A passion for travel and the cruise industry.
About Company
Company description*
Travel Resources Limited - General Sales Agent of Singapore Airlines Holidays, OCanada of Air Canada, Avalon Waterways, Peace Boat ; and key distributor of Disney Cruise and Quark Expeditions. We are also appointed by other cruise lines partners as their selling agent and Singapore Consulate as their visa agent.
https://travel-resources.com.hk/
License No.: 352634
https://travel-resources.com.hk/
License No.: 352634
License No.:
352634
Contact Information
Tel.:
Fax:
Contact Person:
HR Department
Application Deadline:
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