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Full-Time
Customer Support Officer - FIT
HONG KONG WING ON TRAVEL SERVICE LTD
Kwun Tong Area
Salary: Negotiable
No. of Vacancies:
1
Posted on:
Job description*
(1) 於配備先進系統的預訂中心,負責線上自由行產品訂單的查詢服務
(2) 處理線上訂單查詢,解決顧客於搜尋或預訂有關產品期間所遇到的問題
(3) 協助處理客戶投訴
(4) 與服務供應商保持緊密聯繫,確保線上訂單順利完成
Requirements*
(1) 高中程度以上
(2) 具一年客戶服務經驗,歡迎有旅行社、酒店或機票預訂工作經驗者申請
(3) 懂中文輸入法及基本電腦操作
(4) 具備Abacus或Amadeus知識優先考慮
(5) 良好溝通技巧,主動熱誠,待人有禮

工作時間:每周五天工作,每日9小時,需輪班 09:00 – 18:00 或 10:00 – 19:00 或 11:00 – 20:00(由僱主編排輪休,有需要星期六或日當值)
About Company
Company description*
Wing On Travel, one of the largest travel companies in Hong Kong, provides quality and versatile travel services worldwide. We are now inviting a high calibre and dynamic individual with solid experience and leadership skill to join our team.
License No.: 350074
Contact Information
Tel.:
Fax:
Contact Person:
HR
Application Deadline:
 
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