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Invitation to member travel agencies to apply for Hong Kong Palace Museum and M+ group tickets for 1-31 December 2022

TIC

Invitation to member travel agencies to apply for Hong Kong Palace Museum and M+ group tickets for 1-31 December 2022

2022-11-01

Since the opening of the Hong Kong Palace Museum and M+ in the West Kowloon Cultural District, they have provided high-quality cultural, entertainment and tourism activities for residents and visitors from all over the world. In response to member requests, TIC assisted the West Kowloon Cultural District Authority in launching a three-month pilot scheme for Hong Kong Palace Museum and M+ booking group bookings to facilitate member travel agencies to arrange local tour groups in the West Kowloon Cultural District to visit.

Group tickets for the Hong Kong Palace Museum and M+ are sold at nominal prices without commission; the TIC is entrusted to free service on the allocation of group tickets to members. The specific arrangements are as follows:

Member travel agencies interested in applying for December Hong Kong Palace Museum or M+ group tickets must understand and agreed to all the following terms and conditions. Submission of application constitutes acceptance of the terms and constraints set forth below.

The details of Hong Kong Palace Museum and M+ group ticket booking are as follows:

Available Dates for Group Booking 

Hong Kong Palace Museum
1, 2, 3 December 
4, 5, 8, 9, 10 December 
11, 12, 15, 16, 17 December 
18, 19, 22, 23, 24 December 
25, 26, 27, 29, 30, 31 December

M+
1, 2 ,3 December
4, 6, 7, 8, 9, 10 December 
11, 13, 14, 15, 16, 17 December
18, 20, 21, 22, 23, 24 December
25, 27, 28, 29, 30, 31 December

Eligibility for application Member Travel Agents of Travel Industry Council of Hong Kong
Group size Each group must consist of a minimum of 20 persons, but not more than 45 persons
Available group booking slots 10 group booking slots are available for Hong Kong Palace Museum and M+ each 
Entrance Time Slot

Entrance Time Slot for Hong Kong Palace Museum 
(Closes on every Tuesday, and no group tickets for Wednesday as entrance is free on Wednesday)
10:00; 11:00; 14:00; 15:00

Entrance Time Slot for M+ 
Closes on Monday 
10:00 ;14:00

Ticket Fare

Hong Kong Palace Museum
General Admission includes access to Gallery 1 to Gallery 7

  • HK$50 for adults; HK$25 for concessions
  • General Admission ticket is free of charge on Wednesdays (booking and a valid General Admission ticket required)
  • Entry is free for children age 6 and under (online booking and a valid General Admission ticket required)
  • Concessions include children (age 7 to 11), full-time students, seniors (age 60 and above), persons with disabilities (with one companion), and CSSA recipients.

M+ 
General Admission includes access to Courtyard Galleries, East Galleries, Focus Gallery, Sigg Galleries, and South Galleries (except Special Exhibition).

  • HK$120 for adults; HK$60 for concessions
  • Entry is free for children age 6 and under
  • Concessions include children (age 7 to 11), full-time students, seniors (age 60 and above), persons with disabilities (with one companion), and CSSA recipients.
Briefing to Travel Agents
  • Those interested in applying for the Hong Kong Palace Museum or M+ group tickets, you are welcome to attend the briefing session at 4:30p.m. on 4 November (Friday) held by the TIC and the West Kowloon Cultural District Authority.
  • Please register for the briefing session by clicking here (Registration closes at 12:00 noon on 3 November)
Group Ticket Quota

Each member travel agent can only apply group tickets for one group per day, and maximum 10 groups per month for both Hong Kong Palace Museum and M+ visits.

Starting Time of Application  The application starts at 10:00 on 7 November 2022, on a first-come-first-serve basis. 
Closing Time of Application The application closes at 17:00 on 9 November 2022, close when quota is full.
Application Method

Member travel agents must upload a Hong Kong Palace Museum and/or M+ itinerary when submitting the electronic application form. 

Please the below link to apply group tickets:
Hong Kong Palace Museum application link
M+ application link

(Application will start at 10:00 on 7 November)
 

 

Announcement of result After receiving all applications, the TIC will review the application date, time and number of groups. Successful applicants will be notified by email on or before 11 November.
Terms and conditions of tickets
  1. Each ticket admits one person. Ticket arrangements for children will vary according to different museum policies.
  2. Once the tickets are sold, they cannot be resold, exchanged or refunded.
  3. If the information on the ticket is deleted or altered, or if the ticket is damaged or mutilated, the ticket holder may not be admitted.
  4. Concession ticket holders must present valid proof for admission.
  5. Please arrive on time at the reserved time slot. Those who are late, admission will be determined by the Hong Kong Palace Museum and M+ depending on the actual situation.
  6. Some activities may have age restrictions. Venue managers reserve the right to require ticket holders to present proof of age, such as an ID card.
  7. All tickets issued are subject to the Standard Terms and Conditions for Sales of Entertainment Tickets.  If the ticket holder visits the museum with a ticket, it means that the ticket holder agrees and will abide by the visiting rules of the museum, which can be found in the notices posted in the museum.
  8. If there is any dispute over the terms and conditions and other matters, the Hong Kong Palace Museum and M+ reserve the right of interpretation and final decision on any disputed issue.
  9. Please check the Hong Kong Palace Museum and M+ website for special measures for severe weather.
  10. For the detailed terms and conditions of the Hong Kong Palace Museum and M+, please visit their website.
Other Terms and Conditions
  • After the member travel agent has successfully obtained the group ticket reservation quota, the ticketing team of the West Kowloon Cultural District Authority will contact the member travel agent to submit the final number of group tickets in writing, including the number of general admission tickets and concession tickets, 14 days before the admission date. After payment is made, e-tickets will be issued. Once sold, tickets are non-refundable or non-refundable.
  • Past day e-tickets will be void.
  • Group tickets cannot be transferred to other travel agencies.
  • The TIC reserves all right of allocating group ticket quota

All members should read the above in detail before making application.  If there is any inquiry, please contact us at 2807-1199.