To enhance the web-user experience and minimise the risks associated with cyber security threats, travel agents should be aware of ways to enhance cyber security and the benefits of adopting web accessibility design when using IT to expand their business, including the development of web pages/mobile applications.

Cybersecurity

To improve the security of the website, it is important to learn about the potential cybersecurity risks and understand how to prevent cyber-attacks and data leakage. The following information provides practical advice and step-by-step guidelines for conducting security checks on computers, mobile devices and websites, as well as tips and techniques for defending against cyber attacks.

1. Cybersecurity Information Portal – Safeguarding the website/mobile app from malicious activities

• Keep your mobile device safe (iOS)
• Keep your mobile device safe (Android)
• Keep your website safe

2. Online resources - Hong Kong Internet Registration Corporation Limited (HKIRC)

• Cybersec Training Hub: https://cyberhub.hk/en/home
• Healthy Web:  https://www.hkirc.hk/en/public-mission/web-scan/healthyweb/

3. InfoSec — Cybersecurity best practice to protect the business as a whole

• https://www.infosec.gov.hk/en/best-practices/business/

Web Accessibility

When designing a website, travel agents may consider how to make the website “more accessible”. Web accessibility not only facilitate all users (including persons with disabilities) to obtain information easily, but also helps to reach out more customers and establish a positive corporate image. For more information, please click into the Web Accessibility Handbook published by the Digital Policy Office.

** Courtesy of the Digital Policy Office. The above information is for reference only. For queries, please contact the respective organisations of the above information websites.