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Proof of Cancellation Charges

According to Directive No. 223, if travel agents cancel outbound package tours for reasons beyond control and wish to collect from the tour participants the cancellation charges imposed by the major transport service providers (namely airlines, cruise liner companies and train companies), they must submit to the TIC written proof and substantiating documents issued by the transport service providers (if any).

Please click the hyperlinks for details about the cancellation charges imposed during the following incidents:

Period Incident
January 2020 Novel coronavirus outbreak
November 2018 Preventive works on flood discharge at Jinsha River, Lijiang
September 2018 Typhoon Mangkhut in Hong Kong
August-September 2018 Special national measures regarding the suspension of reception of Chinese tour groups by North Korea