Full-Time
Senior Travel Consultant - After Office Hours Emergency Hotline (WFH)
CORPORATE TRAVEL MANAGEMENT LIMITED
Tsuen Wan Area
Others
Salary:
Negotiable
No. of Vacancies:
２
Posted on:
Job description*
- Work from home
- Provide after office hours emergency services to corporate customers at a timely and accurate manner
- Provide professional consultancy services on air tickets options, hotels, package, cost-saving alternatives and other travel related issues, such as visa requirement, travel insurance product, etc.
- Revalidation, amend bookings and issue tickets
- Execute bookings in an efficient, accurate and professional manner
- Send email to alert day time travel consultants on any amendments/ enquiries
- Prepare daily log sheet report to Head of Corporate Travel
- Prepare monthly report to Management and Operations Manager of all corporate teams
- Provide after office hours emergency services to corporate customers at a timely and accurate manner
- Provide professional consultancy services on air tickets options, hotels, package, cost-saving alternatives and other travel related issues, such as visa requirement, travel insurance product, etc.
- Revalidation, amend bookings and issue tickets
- Execute bookings in an efficient, accurate and professional manner
- Send email to alert day time travel consultants on any amendments/ enquiries
- Prepare daily log sheet report to Head of Corporate Travel
- Prepare monthly report to Management and Operations Manager of all corporate teams
Requirements*
- Form 5 / HKDSE or above, preferably with Certificate or Diploma in Travel and Tourism, or related discipline
- Minimum 8 years' relevant working experience in corporate travel
- Hand-on experience in travel booking, reservation and ticketing
- Knowledge in GDS Sabre or Amadeus is a must
- Demonstrate understanding of customer servicing excellence
- Excellent communication, relationship management and interpersonal skills
- Independent, responsible, positive, multi-tasked, and able to work under pressure
- Good spoken and written English and Chinese, knowledge of Putonghua is an advantage
- Minimum 8 years' relevant working experience in corporate travel
- Hand-on experience in travel booking, reservation and ticketing
- Knowledge in GDS Sabre or Amadeus is a must
- Demonstrate understanding of customer servicing excellence
- Excellent communication, relationship management and interpersonal skills
- Independent, responsible, positive, multi-tasked, and able to work under pressure
- Good spoken and written English and Chinese, knowledge of Putonghua is an advantage
About Company
Company description*
Corporate Travel Management (CTM) is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalized service excellence with innovative client-facing technology solutions to deliver a return on investment to clients.
CTM was founded in Australia in 1994,and established its presence in Asia in 2013. Today CTM is one of the largest travel management companies in both Asia and around world.
CTM is a publicly listed company on the Australian Securities Exchange (ASX: CTD). Visit our website: www.travelctm.com
CTM was founded in Australia in 1994,and established its presence in Asia in 2013. Today CTM is one of the largest travel management companies in both Asia and around world.
CTM is a publicly listed company on the Australian Securities Exchange (ASX: CTD). Visit our website: www.travelctm.com
License No.:
350373
Tel.:
Fax:
Contact Person:
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